For retail & D2C
Personalized video for retail and D2C brands
Personaliz.ai greets every customer by name in launches, offers, thank-yous and how-to videos, from a single recording.
What retail & D2C teams send with Personaliz
Order thank-you
Thank each customer for their order, naming what they bought.
Loyalty rewards
Show each member their own points and rewards.
Win-back offers
Bring lapsed customers back with an offer made for them.
Product launches
Announce new products with a personal introduction.
How-to videos
Help customers use what they bought.
Festive greetings
Seasonal wishes with the customer's name and an offer.
Abandoned cart reminders
Remind shoppers what they left in the cart, with a button back to checkout.
Order and delivery updates
Order and delivery status in a short personal video.
Review requests
Ask for a review of the exact product the customer bought.
Birthday offers
A birthday video with the customer's name and an offer made for them.
Make every customer feel like your only customer
A video that opens with the customer's name feels like a message from the brand to them, not a broadcast. Personaliz.ai adds the name and any detail from your customer list to a video you record once, and sends it by email or WhatsApp.
Frequently asked questions
What can retail and D2C brands use Personaliz.ai for?
Retail and D2C brands use Personaliz.ai for order thank-yous, loyalty rewards, win-back offers, product launches and how-to videos, each greeting the customer by name.